Our policy lasts 7 days. If 7days have gone by since your purchase, unfortunately we can’t offer you a exchange. We do not offer any refunds for purchases.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable digital and software products
* Some health and personal care items
To complete your exchange, we require a receipt or proof of purchase emailed. Mailing instructions will be provided to you via email once proof of purchase is confirmed.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial store credit refunds are granted: (if applicable)
If we don't have same item to exchange your purchase.
* Book cover or pages damage.
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Sale items (if applicable)
Only regular priced items may be store credited, unfortunately sale items will not quailfy for store credit.
Exchanges (if applicable)
We only replace items if they are defective or damaged. We will not exchange if you purchased wrong size or wrong color. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 5800 RT378 #162, Center Valley, PA, 18034, United States
To return your product, you should mail your product to: 5800 RT378 #162, Center Valley, PA, 18034, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a exchange, We will ship out exchange free of charge once purchased returns.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.